Terms of Service

Last updated: 2026-07-06. This document is pending final legal review and may change.

1. General

These terms govern the relationship between Airmarket Holiday LLC ("the Company") and the customer booking travel services ("the Customer").

2. Bookings

• A booking is confirmed once the deposit payment is received
• The package price covers flights, hotels, excursions and guide services as specified in each itinerary
• For destinations requiring a visa, the decision rests solely with the embassy; if a visa is refused, the refund policy applies

3. Payments

• Payments are accepted by bank transfer and enabled electronic payment methods
• The remaining balance must be paid in full no later than 30 days before departure

4. Itinerary changes

Itineraries may change due to flight schedules, weather or force majeure; the Company will substitute services of an equivalent standard where possible.

5. Liability

• The Customer is responsible for passport validity (at least 6 months beyond the return date) and the accuracy of submitted documents
• For failures by third-party providers (airlines, hotels), the Company will mediate under that provider's terms

6. Disputes

Disputes are resolved first by negotiation, otherwise under the laws of Mongolia.